Faprika Yönetici lets you manage your Faprika store from your phone: sales summary, orders, shipping, e-invoice, products and stock. If you can't find the answer you're looking for below, write to us or call: info@faprika.com · +90 850 333 15 23 (weekdays and Saturdays 09:00–18:00).
How do I sign in?
Three pieces of information are requested at sign-in:
- your store's address,
- the code opened with the Mobile QR button on the Users > API Users screen in the panel,
- your panel email and password.
If you don't want to grant camera permission, you can also type the key on the Mobile QR screen manually. New accounts cannot be created in the app; you sign in with your user in the panel. If you don't see the Mobile QR button, your user is not authorized for this screen; ask your store's administrator.
What can I do?
- Summary: today's revenue and change compared to yesterday, the last 7 days and this month (excluding cancellations).
- Orders: search and details; start preparation, hand over to the carrier, mark as delivered and cancel; issue e-invoices and share the PDF.
- Products: search, critical stock list, updating stock for each variant, changing a product's price and publishing.
- Creating products from your phone: up to 5 photos from the camera or gallery, category, description, VAT and variants with up to two attributes. FaprikAI suggests a name, description and category from the cover photo; you correct the suggestion and save the product yourself.
- Faprika Market: review campaigns, modules and plans and create requests.
- Notifications: new orders, shipping, delivery, low stock and Faprika news.
What you can do in the app is limited by your user permissions in the panel.
Why does the app only display?
If your store's plan doesn't include the API / Web Services feature, the app shows information but does not make changes. To get information, you can write to your customer representative or create a request from Faprika Market in the app.
Handing over to the carrier and e-invoice
- When handing over to the carrier, your store's shipping integration is used; if there is no integration, you enter the tracking number yourself.
- To issue an e-invoice, the e-invoice integration must be enabled in your store; you can share the PDF of the issued invoice from the app.
When do notifications arrive?
While the app is open, it checks your store for new orders, shipping, delivery and low stock events and shows them as notifications. The notification history shows the order number, amount and store name.
Multiple stores and trial
- You can add more than one store; you see their orders and products in a single list. You sign in to each store with your user in that store.
- If you don't have a store, you can try the app with sample store data using Try with sample data on the sign-in screen.
Signing out, lost phone and privacy
- When you sign out or remove a store from the app, that store's key, session information and notification history are deleted from the phone.
- If you lose your phone, delete the key opened for the app on the Users > API Users screen in the panel and change your panel password. When the password is changed, the phone is dropped from your store immediately; when the key is deleted, within 2 hours at the latest.
- How the app uses which information: Faprika Yönetici Privacy Policy.
Contact us
- Email: info@faprika.com
- Phone: +90 850 333 15 23 (weekdays and Saturdays 09:00–18:00)
- Form: Contact page
- Guides: Help Center
Including your store's address, your iPhone and app version and, if available, a screenshot when you write to us speeds up the solution.