Faprika Manager is a mobile app built for administrators of stores that use the Faprika e-commerce platform. The app is provided by İnovabil Teknoloji Sanayi ve Ticaret A.Ş. ("Faprika", "we"), which is the data controller for the personal data covered by this policy under Law No. 6698 on the Protection of Personal Data (the "Law"): İOSB Mah. YTÜ Teknopark Sokak No: 1 İç No: Z16 Başakşehir, İstanbul · info@faprika.com · +90 850 333 15 23.
This text has also been prepared as a privacy notice pursuant to Article 10 of the Law.
How the app works
- The app connects directly from your phone to your store's admin panel and works with your user permissions in the panel. There is no other server in between.
- No account is created in the app. To sign in, you use your store's address, the Mobile QR code in the panel, and your panel email and password.
- The app contains no analytics, advertising, or tracking tools. We do not track you across other apps and websites; we do not use your information for advertising and we do not sell it.
- The app is intended for business store administrators and is not directed at people under 18.
Information kept on your phone
- Your store's mobile key and session data: kept encrypted in the iOS Keychain, they stay on this phone only and are not included in phone backups.
- Your name and email address: to show which panel user you are signed in as in the app.
- Notification history: order number, amount, and store name. The customer's name is not kept.
- Your password is not stored; it is sent to your store over an encrypted connection only during sign-in.
Information read from your store
Orders, customer and delivery details, products, stock levels, and sales summaries are read from your store in order to display them on screen. Your changes to order status, shipping, e-invoices, stock, and products are written directly to your store. The app does not send this information anywhere other than your store.
The data controller for the personal data of your store's customers is the business that operates the store; Faprika processes this data on behalf of the store, solely within the scope of the Faprika service. If you are a customer of a store, you can direct your requests about your data in that store to the store.
Camera and photos
- Camera: used to take product photos and to scan the Mobile QR code in the panel.
- Photos: used to choose product photos; only the photos you select are accessed.
- Photos are sent only to your store: they are saved as product images or, if you wish, used for FaprikAI's product name, description, and category suggestions. A photo used for a suggestion is stripped of location, device, and capture information before it leaves your store, and is deleted once the suggestion is ready, within 24 hours at most; the suggestion text is kept for 30 days. Details: FaprikAI Privacy Policy.
- Only the product should be visible in the photo; do not submit photos showing people, faces, documents, or addresses.
- You can turn off camera and photo access at any time in iPhone Settings; in that case only taking photos, choosing from the gallery, and QR scanning stop working. You can also enter the mobile key manually.
Purpose and legal basis
Information is used for signing in to the app and keeping your session active, managing your store from your phone (orders, shipping, e-invoices, products, stock), preparing product suggestions when you request them, the security of the app and your store, and responding to your support requests.
Information is collected electronically, from what you enter into the app and what is read from your store. The legal bases are, under Article 5(2) of the Law, the establishment and performance of a contract (the Faprika service), compliance with a legal obligation, and legitimate interests, provided that your fundamental rights and freedoms are not harmed.
Who we share it with
- The app connects only to your own store.
- When you request a FaprikAI suggestion, the providers from whom we obtain AI and infrastructure services, solely to prepare the suggestion.
- Authorized public institutions and organizations, where required by law.
Some of these service providers have servers abroad; transfers of personal data abroad are carried out in accordance with Article 9 of the Law.
Security, sign-out, and deletion
- The connection between your phone and your store is encrypted.
- When you sign out of the app or remove a store from the app, that store's key, session data, and notification history are deleted from your phone.
- If you lose your phone, delete the key opened for the app on the Users > API Users screen in the panel and change your panel password. When the password is changed, the phone is dropped from your store immediately; when the key is deleted, within 2 hours at the latest.
- The information in your store remains in your store, in accordance with the Faprika terms of service and your store's settings; deleting the app does not delete the information in your store.
Your rights
Under Article 11 of the Law, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used in line with that purpose; to know the third parties to whom it is transferred in Turkey or abroad; to request correction if it is incomplete or inaccurate; to request its deletion or destruction under the conditions in Article 7 of the Law; to request that these actions be notified to the third parties to whom the data has been transferred; to object to a result against you arising from analysis exclusively by automated systems; and to request compensation for damages if you suffer harm due to unlawful processing.
You can submit your requests in writing to info@faprika.com or to our address above; your request will be concluded within 30 days at most.
Changes and contact
If we change this policy, we will publish the changes on this page and announce significant changes in the app or in your admin panel. For questions: info@faprika.com · +90 850 333 15 23. For help with the app: Faprika Manager Support; for the general privacy notice: Protection of Personal Data.