What Is the CEVA Logistics Integration?
CEVA Logistics is an international logistics company providing end-to-end logistics services, from storage to transportation, from e-commerce order preparation to last-mile delivery. Faprika's CEVA Logistics integration automatically transfers the orders arriving at your e-commerce site to CEVA's system. You do not have to enter order details into a second system one by one or add the tracking number to the order manually; your shipments run in a controlled way from the Faprika panel.
How Does the CEVA Integration Work?
- The order arrives: An order from your site or from sales channels connected to Faprika lands in your Faprika panel.
- Details are transferred to CEVA: Recipient, address, and product details are sent to CEVA's system automatically, and the shipment record is created.
- The tracking number is written to the order: The resulting tracking number is written to the order automatically.
- The customer follows the shipment: Your customer can see which stage their order is at using the tracking number.
No More Manual Entry
Copying the recipient's name, address, and phone number into the logistics company's panel for every order is both time-consuming and error-prone. With the integration, this information goes straight from Faprika; shipments returned because of a misspelled address and the time lost are reduced. The more orders you have, the greater the gain.
Tracking Number Automatically on the Order
When the shipment is created, the tracking number is written to the order in Faprika. When your customer asks "Where is my package?", the answer is inside the order; your customer service team sees the status without switching to another system.
Together with Storage and Order Preparation Services
CEVA offers services for e-commerce businesses covering storage and order preparation (fulfillment), last-mile delivery, and returns. Businesses that keep their products in CEVA warehouses or want to leave order preparation to CEVA determine the scope and terms of these services directly with CEVA. On the Faprika side, your orders, stock, and customers stay in a single panel.
International Network for Overseas Sales
CEVA is an international logistics company operating in many countries. If you plan to sell abroad, you can set up your country stores with Faprika's e-Export solution and plan your logistics needs with CEVA.
What Do You Gain with the CEVA Logistics Integration?
- Automatic transfer of orders to CEVA, no manual data entry
- Tracking number entered into the order automatically
- Fewer returns caused by address and product information errors
- Customer service can see shipment status in the Faprika panel
- The ability to grow with logistics services such as storage, order preparation, and returns
- A single panel for orders, stock, and shipments
Faprika has many shipping and logistics integrations besides CEVA. You can see all of them on the Logistics Add-ons page.
Frequently Asked Questions
What is the CEVA Logistics integration used for?
It automatically transfers your Faprika orders to CEVA's system, creates the shipment record, and writes the tracking number to your order. You do not need to enter order details manually.
Do I need to send the tracking number to the customer separately?
No. The tracking number is written to the order in Faprika automatically; your customer can follow the status of their shipment with the tracking number.
Is a separate agreement required to work with CEVA?
Yes. Shipping rates and the scope of services such as storage and order preparation are determined by the agreement you make with CEVA. The integration connects the account opened under that agreement to Faprika.
Can I use CEVA together with other shipping companies?
Faprika has multiple shipping and logistics integrations. You can talk to our specialist to plan which of your shipments goes out with which company according to your needs.
To use the CEVA Logistics integration in your store, request a demo; our specialist will plan the setup process with you.
