Registered or unregistered customer
A customer in a hurry won't wait to fill in a form; if they want to give their details, the sale is recorded on their account. Find a customer by name or phone number and choose individual or corporate.
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- POS System
In-store sales
POS system: your checkout in your pocket, your stock everywhere.
Scan the barcode with your phone, instantly see which store and warehouse has the product, and take payment. Even if the item is not on the shelf, the sale is not lost: sell in the store and ship to the customer's address. Your store, your site and your marketplaces on the same stock, in the same panel.
- Barcode by phone
- Find Stock
- Delivered by shipping
- Invoice or receipt
- Hold the sale
Single search box
The checkout is no longer a place, it's a search box
The whole sale runs with one search box, one cart and one Pay button. How you add the product is up to you.
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With the phone's camera
Tap the camera button and scan the barcode in front of the shelf, right next to the customer. No need to go back to the counter.
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With a barcode reader
Work fast at the counter with your barcode reader; every scan drops the product into the cart and the total updates instantly.
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By typing the product name
Find a product without a barcode by its name or stock code. All three ways run from the same search box.
Scan Add to cart Pay Invoice or receipt
Find Stock
Not on the shelf? Sell anyway: no sale is ever lost
When a customer asks, "Does this come in another size?" staff look at the phone and answer right there. Find Stock shows at a glance how many units of the scanned product are in which warehouse and which store.
- Scan the productIf it's out of stock in this store, the screen tells you.
- Find the stockQuantities in warehouses and other stores in a single list.
- Close the sale in storePayment is taken and the product ships to the customer's address.
This way, a product sitting in another warehouse or store also counts as this store's sale; the customer doesn't leave empty-handed.
In store, every day
Six situations, six answers on screen
The most common moments on the shop floor and what they look like on the sales screen.
- 01
The product is on the shelf and the customer wants it right away
Scan the barcode, let the product drop into the cart, and complete the sale with Pay.
- 02
The requested size or color is not in this store
Find Stock shows which warehouse or store has it; make the sale and have the product shipped to the customer.
- 03
The customer does not want to give their details
Complete the sale without a customer record; don't keep anyone waiting to fill in a form.
- 04
The customer wants an invoice
Close the sale with an invoice; give an info receipt to customers who don't want an invoice.
- 05
There is a queue at the checkout and the customer will look at one more product
Set the sale aside with Hold and move on to the next; reopen it from Held sales where you left off.
- 06
A discount will be given on a bulk purchase
A cart discount is applied to the whole cart at once, and the total refreshes instantly.
Flexibility
Customer, invoice and queue: all your choice
With an invoice or an info receipt
Issue an invoice to customers who ask for one, and close retail sales with an info receipt. On the detailed screen, Create and Invoice takes the order to invoicing in a single step.
When there's a queue at the counter: Hold
When a customer goes to look at one more item, set the open sale aside with Hold and move on to the next. A held sale reopens from the Held sales list where you left off; no product needs to be scanned again.
One stock, one panel
In-store sales, in the same place as online sales
Every sale made in the store is created as an order in the Faprika panel. Store, website and marketplace sales are deducted from the same stock and managed in the same order list; no separate checkout software, no separate stock count, no separate report.
Two screens
A quick sales screen or a detailed form
Work with the quick screen at busy times, and with the form for sales that need detailed records. Switch between the two with a single link.
Quick screen
Scan, add to cart, pay
- One search box: camera, barcode reader or product name
- Warehouse and store quantities with Find Stock
- Cart discount, Hold and Held sales
- Registered or unregistered customer, invoice or info receipt
Detailed form
Enter every field in one form
- Customer search, individual or corporate customer type
- Quantity, tax rate and discount per product line
- Order note, payment type and payment note
- Create and Continue or Create and Invoice
Who it's for
From a single store to a multi-branch chain
Single store and online sales
In-store sales and website orders are deducted from the same stock; no separate count in the evening.
Multiple stores
Each branch sees the stock of the other branches and the warehouse; a product that runs out in one store is sold from another.
Showroom and warehouse
Show the sample in the store, make the sale, and have the product shipped from the warehouse to the customer's address.
Frequently asked questions
Frequently asked questions about the POS system
What is a POS system?
A POS system (point-of-sale software) is the software you use in the store to scan a product, take payment and record the sale. Faprika's POS system manages that sale in the same panel and on the same stock as your e-commerce site and marketplace orders.
Do I need a separate device for the POS system?
No. Staff can scan a product's barcode with their phone's camera. Working with a barcode reader at the counter or searching for a product by name is also done from the same screen.
What happens if the product is not in the store?
Find Stock shows how many units of the product are in which warehouse and store. The sale is made in the store, payment is taken and the product is shipped to the customer's address; the sale is not lost.
Can I make a sale without a customer record?
Yes. You can sell to a registered customer or complete the sale without collecting customer details. If a customer wants to give their details, the sale is recorded on their account; individual and corporate customers can be distinguished.
Is the sale made with an invoice?
As needed. An invoice is issued to customers who ask for one, and retail sales are closed with an info receipt. On the detailed screen, Create and Invoice takes the order to invoicing in a single step.
Can I hold a sale while there is a queue at the counter?
Yes. The Hold button sets the open sale aside so staff can move on to the next customer. A held sale reopens from the Held sales list right where you left off.
How is a discount applied?
A cart discount is applied to the entire cart at once. On the detailed screen, quantity, tax rate and discount are managed separately for each product line; the subtotal, tax, discount and grand total are visible instantly.
Are in-store sales deducted from online stock as well?
Yes. A sale made in the store is created as an order in the Faprika panel; store, website and marketplace sales are managed from the same stock and the same order list.
Is there also a detailed sales screen?
Yes. The Back to classic screen link on the quick screen opens the detailed order form: customer search, customer type, product lines, order note, payment type and payment note are all entered in one form.
Bring your store into the same panel as your online sales.
Let our specialist plan your store workflow with you and show you the sales screen live.