Tools/Equipment
Payment and Delivery Agreement Sample
Payment and Delivery 1) You can pay by bank transfer or EFT (Electronic Funds Transfer) to any of our (TL) accounts at Akbank, Finasbank, Garanti Bankası, T.İş Bankası and Yapı Kredi
In This Tutorial
Payment and Delivery
1) By bank transfer or EFT (Electronic Funds Transfer)
You can pay to any of our (TL) accounts at Akbank, Finasbank, Garanti Bankası, T.İş Bankası and Yapı Kredi
2) By credit card on our website
You can use online single payment with any credit card, or our online installment options with Akbank. For online payments, the amount is charged to your credit card at the end of your order. If an order is cancelled due to a possible cancellation or stock issue, the refund to your credit card will be made within 3 business days.
3) Order Refund
If your orders are cancelled for any reason, XXXXXX Limited Şirketi will refund the product price to your account and/or credit card within three business days. However, you must provide our company's finance officers with your bank account and/or credit card details correctly and completely.
4) Delivery
We strive to hand over the products you order to the carrier on the same day. For products that take time to supply, the shipping delivery time is 3 business days, as stated in the product details. You will be informed in case of a possible delivery delay.
To ensure that the product delivery goes smoothly, please provide the address of where you will be during the day as the delivery address.
Your requests will be processed for preparation according to the delivery type you select at the end of your order. Products from our Istanbul-based company will be sent with the XXXXXXXX carrier. After your orders are confirmed, they are handed over to the carrier within 2 (two) business days at the latest.
You can discuss different delivery terms by consulting our customer representative. Also, shipping deliveries are valid only for Türkiye
5) Payment Tracking
If the system cannot complete the transaction because of any problem, our visitor is informed of this on the payment page result.
If there is an error in the specified address and the delivery cannot be completed, the person who placed the order is contacted regarding that order.
The validity of the email address given by our visitor is confirmed by the automatic email sent after the order is transmitted.
We are responsible for the delivery not only to the customer but also to the bank whose credit card system we use.
Please note!
Open and inspect any packages you think were damaged during shipping in front of the carrier's representative who hands them to you. If you think the product has any damage, do not accept it and have the carrier draw up a report.
Once the product has been received, the carrier is considered to have fully performed its duty.
If the product is damaged: send the report you prepared as soon as possible to fax number 0212 XXXXXXX and notify us of the situation at the email address abv@faprika.com.
Once you have completed these steps, we will start working on your package and make sure the delivery is repeated as soon as possible.
If you briefly explain in this email why you want to return the product, you will help us in our work on the product.